Frequently asked questions
Prices, policies, hours, returns, delivery — the questions your team answers 50 times a day.
Customer Support Bots
Handle customer support on WhatsApp — without more staff
Your customers expect instant answers. A Bothub support bot handles the routine 80% of queries automatically — and only sends the hard ones to your team.
What your support bot handles automatically
Complaint & ticket logging
Customers describe their issue, the bot logs it and sends a reference number. No phone queue.
Order & account status
Customers check order progress, account balances, or booking status without calling in.
Human escalation
When the bot can't help, it hands over to your team agent — with the full chat history.
Post-service feedback
Collect satisfaction ratings automatically after every resolved conversation.
24/7 availability
No after-hours missed messages. The bot is always on, even when your office is closed.
80%
of support queries resolved by the bot automatically
<5s
average first response time
60%
reduction in support team workload
Cut support costs without cutting quality
Let us build you a WhatsApp support bot that handles the high-volume, low-complexity queries — so your team can focus on what matters.
Book a Free Demo