Use Cases for businesses and developers
Bothub supports practical outcomes across operations, growth, support, and product engineering.
Businesses
Lead capture: qualify inbound traffic with guided WhatsApp conversations.
Support automation: reduce repetitive tickets with self-service flows and escalation logic.
Order communication: send status updates and reminders over preferred chat channels.
Developers
API-first workflows: connect systems with webhooks and event triggers.
Rapid experimentation: ship channel-specific experiences without rewriting core logic.
Scalable architecture: keep messaging infrastructure decoupled from core services.